Returns & Exchanges

We want you to be fully satisfied with your purchase, which is why we offer a 30-day return policy for unused products in their original packaging. Please note that for hygienic reasons, hydration reservoirs and water bottles must be unopened and unused to qualify for a return.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Print Your Label

Once your request is approved, download and print the prepaid shipping label provided via email.

3

Package Your Items

Securely pack your gear in the original shipping box, ensuring all tags are attached, and affix the return label to the outside.

4

Drop Off and Track

Drop your package at any authorized carrier location and keep your tracking number handy until your refund is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing